The Data Protection Act 1998 governs the way we process all personal data provided to us via all True North websites. This policy explains how we use information and how you can opt to restrict that usage. Every effort has been taken to ensure that the information on this website is accurate. If you do not agree to our processing of your data, please do not submit any personal data to us via the websites.

1. The information we collect and how we will use it

You are not obliged to provide any personal information on the public areas of this website. However, if you choose to contact us via the site or register on our site, you may be asked to provide personal details. We will collect data about you that may include your name and contact details and potentially sensitive information such as your CV. This information may be used in the following ways:

  • to provide our services to you
  • to assess your data against roles we think may be suitable for you
  • to send your information to clients in relation to suitable roles
  • to market our full range of services to you
  • to enable us to develop and market other products and services
  • to improve our customer service and to make our services more valuable to you
  • to send you news and information about True North that we think may interest you
  • to answer your questions and enquiries
  • to third parties only where we have retained them to provide services that you or a client have requested, such as references, qualifications and criminal reference checking services, verification of the details you have provided from third party source, psychometric evaluation or skill test
  • to third parties who perform functions on our behalf and who also provide services to us, such as professional advisors, IT consultants carrying out testing and development work on our business systems, research and mailing houses and outsourcing partners
  • to regulatory or law enforcement agencies if we believe in good faith that we are required by law to disclose it in connection with the detection of crime, the collection of taxes or duties, in order to comply with any applicable law or order of a court of competent jurisdiction, or in connection with legal proceedings

We would seek your consent to use your information for any other purpose not listed above.

We reserve the right to transfer your information to a third party in the event of a sale, merger, liquidation, receivership or transfer of all or substantially all of the assets of our company provided that the third party agrees to adhere to the terms of this Privacy Policy and provided that the third party only uses your Personal Data for the purposes that you provided it to us. You will be notified in the event of any such transfer and you will be afforded an opportunity to opt-out.

2. The information stored and where it may be accessed from

The personal information that you provide to us may be accessible by other True North Human Capital group companies and the third parties specified above. In the event that a group company of True North Human Capital is located outside of the European Economic Area, your information will be capable of being accessed there too. True North will take steps with the aim of ensuring that your privacy rights continue to be protected as outlined in this Privacy Policy.

3. How to contact us about the information we hold

You may request confirmation regarding any data we hold about you and may request us to modify, update or delete it. We may ask you to verify your identity.

You may request to unsubscribe from communications at any time. If you wish to contact us with any questions, comments or to inform us of changes to personal information, please email us.

4. How long your information will be held for

We are required to hold your information for as long as is necessary to comply with our statutory and contractual obligations. We will use reasonable endeavours to ensure that your personal data is maintained and up to date. It is your duty to inform us of any and all changes to your personal data.

5. Protecting your information

Your information is held on servers hosted by our internet services provider. Publically accessible websites are subject to interception by third parties and we are therefore unable to guarantee or warrant the security of any information transmitted to us via the internet.

Security procedures have been put in place according to the level appropriate to the nature of the data held and the risk that security could be breached. Internal procedures comply with legislation and cover the storage, access and disclosure of personal information.

6. Links to other websites

Please note that clicking on any link may result in your transfer to another website where data privacy practices may differ to this policy. It is your responsibility to check other website privacy policies to ensure that you are happy for your personal information to be used in accordance with those third parties’ policies. We accept no responsibility for and have no control over third party websites or information that is submitted or collected by them.

We do not endorse or accept any responsibility for any content on or software downloaded from any website linked from this website.

7. Changes to the Privacy Policy

Any changes to the Privacy Policy will be posted on this page so you are always aware of the nature of information we collect, how it is used and the circumstances. Notices may be placed on other pages of the website where appropriate.

8. Legal Disclaimer

True North Human Capital Limited is registered in the UK with number 6452114 The registered office is New Zealand House, 80 Haymarket, London SW1Y 4TE. All images and text on this our websites are copyright of True North and all rights are reserved.

9. Accessibility

True North is committed to ensuring all websites are accessible and inclusive for all users.

Please contact us for further information about any of the above.